The in-flight digital experience has become a key differentiator in aviation. This year’s winner demonstrates how an integrated system architecture and consistent connectivity can transform a flight into a seamless, personalized experience.

The Connected Onboard Platform (CoP) is a digital integration architecture within the Delta Sync ecosystem. The solution links data from In-Flight Entertainment (IFE), In-Flight Connectivity (IFC), and operational onboard processes, consolidating previously separate systems from multiple providers into a unified data structure. This establishes the foundation for consistent digital processes onboard and integrated use of system and passenger data in cabin operations.

The jury selected this entry for its groundbreaking advancement in integrating customer, crew, and operational experiences within a unified digital architecture. By consolidating maintenance, cabin crew, passenger experience, and operations into a single open platform, it enables seamless integration of multiple vendors and services. Its system- and connectivity-agnostic design provides Delta with exceptional flexibility, laying the foundation for a true technological breakthrough in IFEC ecosystems.

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